ORDERS / SHIPPING POLICY
U.S. DOMESTIC SHIPPING ONLY
We ship through USPS - Priority Mail at a flat rate cost between $5 - $15, with the prices subject to change depending on additional products on the same order and/or promotional offers (if applicable). We will do the best of our abilities to process orders for shipment in a timely manner, including weekends and holidays or whenever and wherever a U.S. Postal Service is available. Please allow up to 2 days for an order to be processed. All orders will be handled for shipment within 2-5 days from the time an order is received. When an order has been shipped, a notification will be sent to the email provided at the time of the order checkout, along with a tracking number. Please allow up to 7-10 business days for delivery.
Customers are responsible for providing the accurate shipping address, as orders will be shipped to the address provided at the time of checkout. If any of our packages is returned to us due to an inadequate address, we will notify the customer, via the email provided at the time of order checkout. The customer will have 7 days to respond and failure to do so, will automatically result in an order cancellation and the customer will be issued a store credit excluding shipping cost.
Once we handled the orders for shipment via USPS, we cannot be held responsible for situations beyond our own handling procedures, such as weather conditions, service interruptions, delays caused by the postal service, damaged, misplaced, lost, or stolen packages, and all other occurrences outside our control or during the time of transit. For any issues regarding these matters, please first contact your local USPS carrier. Even though the USPS is responsible for all shipment packages going through the USPS delivery service system, we will do our best to assist customers in any way possible.
INTERNATIONAL SHIPPING - CURRENTLY UNAVAILABLE
We'd like to personally apologize for any inconvenience and dissatisfaction in this matter. We are working to provide the best international shipping rates and process for our products and/or services. Your patience with us is greatly appreciated.